samy
05-07-02, 02:08 PM
Communication
You can tell whether a man is clever by his answers. you can tell whether a man is wise by his question
By learning how to communicate we increase our a ability to influence
HOW DO WE COMMUNICATE??
„h Verbally- 20% of our communication
. Giving information ( if it is not clear in your mind it will not be clear in theirs )
. Questioning ¡V puts you in control
( Open ones give u information)
( Closed ones give u confirmation)
. Listening ¡V talking comes by nature , silence by wisdom
( Show u r listening )
( Listen beyond the initial response )
( Listen to understand , not to judge )
„h Non verbally ¡V 80% of our communication
. Body language
( posture , eye contact , facial expression )
.Voice intonation
( The way we say what we say )
Personal presentation
( Our dress , our car , our briefcase , our office )
As Albert Einstein said once ¡§ The most important thing is not to stop questioning¡¨
You can tell whether a man is clever by his answers. you can tell whether a man is wise by his question
By learning how to communicate we increase our a ability to influence
HOW DO WE COMMUNICATE??
„h Verbally- 20% of our communication
. Giving information ( if it is not clear in your mind it will not be clear in theirs )
. Questioning ¡V puts you in control
( Open ones give u information)
( Closed ones give u confirmation)
. Listening ¡V talking comes by nature , silence by wisdom
( Show u r listening )
( Listen beyond the initial response )
( Listen to understand , not to judge )
„h Non verbally ¡V 80% of our communication
. Body language
( posture , eye contact , facial expression )
.Voice intonation
( The way we say what we say )
Personal presentation
( Our dress , our car , our briefcase , our office )
As Albert Einstein said once ¡§ The most important thing is not to stop questioning¡¨